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• Order issues

Problem in Customs

For orders outside Europe there may be withholding customs.

We recommend you visit the agency that regulates your country customs to know what documentation you need to file for your order to be released.

In case you need an invoice, do not worry, we'll give you. You just need to contact our Customer Care and provide us with the following information:

• Company name or individual
• Business address or domicile
• CIF / DNI

Upon receipt of these data we will issue an invoice we will send you by email.