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I cannot access my account, what can I do?

To access our online store will be asked to e-mail and password (indicated at the time of registration on the web) is introduced. If you experience problems with the log, verify that both figures are correct.

If email is correct and you still experience problems, we recommend that you reset your password. To do this, on the password box you will see a link that says "Remember password?" email user request and there will be sent instructions to reset it.

If at this point you still have trouble accessing your account, please contact our Service to the Customer and shall solve the corresponding effect.